Terms & Conditions

1. Acceptance of Terms

By accessing or using this website (“Site”), you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use this Site. These Terms apply to all users, customers, clients, and visitors.

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2. Business Information

This Site is owned and operated by:

Mindset Avenue Inc (“Company”, “we”, “us”, or “our”).

We provide coaching, courses, trainings, workshops, digital products, memberships, and related services.

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3. Not Professional Advice

All content on this Site — including coaching, programs, trainings, emails, videos, digital products, and resources — is for educational and informational purposes only.

You acknowledge and agree that:

• We do NOT provide therapy or mental health treatment
• We do NOT provide medical advice
• We do NOT provide legal advice
• We do NOT provide financial or investment advice
• We do NOT provide consulting, done-for-you services, or business management
• Nothing we offer should be interpreted as a guarantee of results

You accept full responsibility for how you use this information.

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4. No Guarantees

We do not guarantee outcomes, earnings, promotions, leadership results, business growth, or achievement of any specific goal.

Client success depends on personal effort, consistency, implementation, capacity, and external factors outside our control.

You understand and agree that you are solely responsible for your results.

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5. Client Responsibility

By using our Site or services, you agree:

• You are responsible for implementing strategies and insights
• You will consult a licensed professional for medical, legal, psychological, or financial questions
• You will not rely solely on our content to make decisions

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6. Intellectual Property

All content on this Site and in our programs — including The L.E.A.D. Blueprint™, Delegation Mastery™, frameworks, videos, downloads, graphics, scripts, worksheets, trainings, and digital products — is the exclusive property of Mindset Avenue Inc and protected by U.S. and international copyright laws.

You agree that you will NOT:

• Copy, share, or redistribute any content
• Publish or sell our content
• Reproduce or modify our frameworks
• Share login access or allow others to use your account
• Teach, license, or present our content as your own
• Use our materials to create competing programs

Violation may result in civil damages, immediate account termination, and legal action.

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7. Payments, Refunds & Subscriptions

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Payments

All payments must be made in full or via the agreed instalment plan. You authorize us to

charge any card on file for:

• Course enrolments
• Memberships or subscriptions
• Coaching packages
• Payment plans

Refund Policy

We offer:

• Full refund within 30 days of purchase for eligible programs
• After 30 days, no refunds are provided

Custom coaching, live events, workshops, and services may have separate refund terms.

Chargeback Protection

You agree not to dispute or chargeback payments. If you initiate an unauthorized chargeback:

• Access to all programs will be revoked
• We reserve the right to pursue legal recovery of owed amounts
• You will be responsible for all associated fees and damages

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8. Subscription & Membership Terms

If you enrol in any recurring subscription, you authorize recurring charges until cancelled.

You may cancel at any time, but cancellations do not retroactively refund prior payments.

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9. Prohibited Conduct

You may NOT:

• Use the Site for illegal activity
• Attempt to copy or extract our course platform content
• Harass, abuse, or misuse community spaces
• Upload harmful code, bots, or automations
• Use the Site to advertise, solicit, or compete

We reserve the right to remove access without refund in cases of misconduct.

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10. Third-Party Links

We may link to external websites. We are not responsible for their content, accuracy, or practices.

Use third-party sites at your own risk.

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11. Disclaimer of Warranties

This Site and all services are provided “AS IS” and “AS AVAILABLE.”

We make no warranties — express or implied — including:

• Accuracy
• Completeness
• Fitness for a particular purpose
• Reliability
• Non-infringement

Use of this Site is at your own risk.

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12. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for any direct, indirect, incidental, special, or consequential damages
• Our total liability is limited to the amount you paid us for the service or product in dispute

This limitation applies to all claims, including negligence.

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13. Indemnification

You agree to indemnify and hold harmless Mindset Avenue Inc, its owners, agents, team, and affiliates from any claims, damages, losses, liabilities, or expenses arising from:

• Your use of the Site
• Your violation of these Terms
• Your misuse of our content
• Your interactions with other clients or users

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14. Governing Law

These Terms are governed by the laws of North Carolina, without regard to conflict-of-law principles.

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15. Mandatory Arbitration

Any dispute must be resolved by binding arbitration in Mecklenburg County, North Carolina.

You waive:

• The right to a court trial
• The right to a jury trial
• The right to participate in class actions

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16. Changes to Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance of modified Terms.

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17. Contact

For legal or official matters, contact:

joe@mindset-avenue.com

www.mindset-avenue.com