1. General Refund Policy
We want you to feel confident in your investment with us. For all eligible products, courses, workshops, digital downloads, coaching, or memberships, Mindset Avenue Inc offers a:
30-Day Full Refund Guarantee
You may request a full refund within 30 days of purchase—no questions asked.
2. Eligibility Requirements
Refunds apply to:
- Coaching sessions and packages
- Courses and digital products
- Online memberships
- Workshops and masterclasses
- In-person events (unless venue policies prevent refunds)
After 30 days, no refunds will be issued.
3. Installment Plans & Subscriptions
- If you are on a payment plan, all scheduled payments remain due unless you request a refund within the 30-day window.
- You may cancel subscriptions at any time; cancellations do not trigger refunds unless within 30 days of initial purchase.
4. Chargebacks (Strict Policy)
By purchasing from us, you agree:
- You will not file a chargeback without attempting to resolve the issue with us first.
- Unauthorized or fraudulent chargebacks may result in termination of access and legal pursuit of owed balances.
All disputes must be sent to: joe@mindset-avenue.com
5. Non-Refundable Items
Refunds are not available for:
- Completed coaching sessions already delivered
- Customized services already performed
- Events where a refund would violate venue policies
- Affiliate products (you must contact the seller directly)
6. How to Request a Refund
Email: joe@mindset-avenue.com
Subject: Refund Request
Include:
- Full name
- Email used at purchase
- Product or service purchased
- Proof of payment
Refunds will be processed within 5–10 business days.
7. Changes to This Refund Policy
Mindset Avenue Inc may update this policy at any time.
